1. Introduction
This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website, GrowchainAI platform, and related services.
Legal Compliance: This policy complies with Information Technology Act, 2000 and SPDI Rules, 2011.
Privacy Commitment: Stragure is committed to protecting your privacy and personal data with industry-leading security practices.
🔹 Personal Information
- Contact Information: Name, email, phone, company details
- Account Information: Username, password, preferences
- Voice Data: Voice recordings and speech transcripts processed only with explicit user consent for AI-powered voice assistant functionality
- Biometric Information: When facial attendance features are enabled, the platform may generate and store a facial biometric template (embedding) for identity verification and attendance purposes. Original facial images captured during enrollment or attendance verification are processed solely for identity verification, liveness detection, and generation of biometric templates, and are not retained after processing unless required for operational, legal, audit, or compliance purposes.
- Liveness Verification Data: The platform may process liveness detection signals to verify that attendance submissions originate from a live person and to prevent spoofing attempts.
🔹 Technical Information
- Device Data: IP address, browser type, device identifiers
- Usage Analytics: Pages visited, interaction patterns
- Tracking: Cookies and similar technologies
Voice AI Special Note: Voice data is processed with advanced encryption and stored only with your explicit consent for platform functionality.
Biometric Privacy Notice: Facial attendance functionality uses biometric templates generated from facial images for attendance verification. Original facial images are not retained after processing. Only biometric templates required for matching are stored securely.
- Platform Services: Provide and maintain GrowchainAI platform
- Voice AI Processing: Process voice recordings, speech transcripts, and AI-powered enterprise workflow requests using secure backend infrastructure and OpenAI APIs
- Security: Authentication and account protection
- Support: Customer service and platform improvements
- Compliance: Legal requirements and business operations
🔹 AI Voice Assistant & Third-Party AI Processing
GrowchainAI includes AI-powered voice assistant and natural-language processing features.
When users interact with voice assistant functionality, certain data may be securely transmitted to and processed by trusted third-party AI service providers, including OpenAI APIs, solely for the purpose of providing requested functionality such as:
- Speech recognition and transcription
- Natural-language understanding
- AI-powered responses and workflow assistance
This processing may include:
- Voice recordings captured while actively using voice assistant features
- Speech transcripts generated from user voice input
- Work-related operational requests such as leave applications, payroll queries, approvals, employee search, attendance requests, inventory queries, procurement workflows, and other enterprise operations initiated by the user
- Authenticated user account context required to fulfill enterprise workflow requests
Voice and AI processing occurs only after the user provides explicit in-app consent.
Data is transmitted over encrypted connections and is not sold to third parties.
Voice recordings are processed transiently for transcription and are generally not retained after processing by our backend proxy infrastructure unless required for operational, legal, audit, or compliance purposes.
Data transmitted through OpenAI APIs is not used to train AI models.
AI Privacy Commitment: Users should avoid submitting highly sensitive personal information such as passwords, banking credentials, or government identification numbers through AI voice interactions.
🔹 Facial Recognition & Attendance Verification
The platform may provide facial-recognition-based attendance functionality for organizations that enable this feature.
Facial biometric templates and liveness verification data are used solely for:
- Employee identity verification
- Attendance recording and validation
- Prevention of impersonation and attendance fraud
- Liveness verification and anti-spoofing protection
Biometric data is not used for advertising, profiling, marketing, or purposes unrelated to attendance management and authorized workforce operations.
Biometric templates are retained only for as long as required to provide attendance verification services, comply with legal obligations, or satisfy organizational record-retention requirements, after which they are securely deleted.
Transparency Promise: We never sell your data to third parties. Your information is used solely to provide and improve our services.
